![]() This can be done either via WlmAdmin.exe utility or by checking the services running on the license server and ensuring that the Sentinel RMS License Manager service is running. Make sure that the license manager is running on the License server.Try reinstalling the USB key driver to resolve the issue. ![]() If you are unable to obtain the Computer ID (USB key} locking code, it may indicate the USB key driver has not been installed properly.The Computer ID locking code can be obtained by running the echoid.exe or wechoid.exe utilities. The license file locking code can be obtained by running lsdecode.exe utility. Verify that the license file locking code matches the Computer ID ( USB key) locking code.The Disk ID locking code can be obtained by running the echoid.exe or wechoid.exe utilities. Verify that the license file locking code matches the Disk ID locking code.Make sure that the lservrc license file provided to you by CSI has been saved in the program installation directory.Troubleshooting Conventional standalone licenses Licenses locked to Disk ID
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